IT Helpdesk Support

Our client is a well-established firm located in Tsim Sha Tsui. they are a young and fast-growing firm with an aim to offer quality services to our clients and provide a clear prospect of career growth to our professional team.  Now, they are recruiting one IT Helpdesk support with IT Hardware, Infra, Network & Technical Support experience to join their winning teams, They are seeking self-motivated and dynamic professionals to fill the position in the Firm. The Successful candidates will participate in the continued growth and success of the firm.


  • Provide IT technical advice and helpdesk support services (L1, L2 or L3) to users on hardware, software and networking-related issues.
  • Handle user inquiries, technical troubleshooting and support.
  • Provide support to Windows/Linux servers and VMware infrastructure.
  • Perform ad-hoc tasks as assigned


  • High Diploma/Degree in Computer Science or Information Technology
  • At least 1 year of experience in IT Helpdesk Support
  • Knowledge in Operating Systems (such as Linux/Windows Server/Unix), Database and network
  • Experienced in helpdesk call/call centre is an advantage
  • Good communication skills in English and Chinese

Job Offer:

  • Leading IT company, friendly culture & nice teamates
  • Attractive salary package
  • Career development opportunities
  • Stable working environment and working hours
  • Medical insurance, Dental insurance
  • Discretionary bonus, double pay
  • Other attractive benefits

Address – Tsim Sha Tsui

Working hours – 5-day work (9:00am – 6:00pm)

Salary Range (16K –  20K)

All information received will be kept in strict confidence and only for employment-related / recruitment purposes.

We are still recruiting for this position, are you suitable for this IT Helpdesk support?

and please describe “What makes you a good candidate for this position?”

Interested and qualified parties please send full resume including current salary, expected salary, and availability to our recruitment email:

Please call us at +852 2334 8870 for any recruiting inquiries.

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recruiting one IT Helpdesk support

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